Why was my subscription payment declined?Updated 2 months ago
Subscription payments can fail for several common reasons:
• Card expired
• Bank declined the transaction
• Billing address mismatch
If a payment fails:
• Log into your account
• Go to “Subscriptions”
• Update your payment method
If payment continues to fail, contact your bank to confirm there are no restrictions.
If you need help restoring your subscription, contact support.