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What if my package gets lost or arrives damaged?Updated 2 months ago

Lost packages

At Snorebuds, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please contact our customer service team by chat support on our website or by sending us an email with your order number and any relevant details.


Damaged packages

We understand the disappointment of receiving a damaged package. In such instances, please contact our customer service team by chat support on our website or by sending us an email within 72 hours of receiving the order and include photos of the damaged items or package.

We will review the provided documentation and, if necessary, arrange for a replacement or issue a refund.

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