Why isn’t my promo code working?Updated 2 months ago
If your promo code isn’t applying at checkout, here are the most common reasons:
• The code has already been used by that email before (single use code)
• The code applies only to specific products
• The code isn't eligible to be combined with other discounts
Make sure:
• You entered the code exactly as provided
• You’re applying it before completing checkout
If it still isn’t working, contact support and include the code you’re trying to use. We’ll verify eligibility and clarify the issue.