Why didn’t my referral credit apply?Updated 2 months ago

Referral rewards are issued after a successful, completed purchase using your unique referral link.

If you didn’t receive credit, here are the most common reasons:

• The referral link wasn’t used at checkout
• The purchase hasn’t been completed yet
• The order was refunded or canceled

Referral credit is only issued once the referred order is confirmed and processed.

If you believe everything was done correctly:

• Confirm your friend used your exact referral link
• Allow a few business days for processing
• Contact support with your referral details

We’ll review the transaction and make sure rewards are applied properly.

Thank you for helping better sleep spread!