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<p>We are sorry to hear you received the wrong item in your order! please contact our customer service team by chat support on our <a href="https://snorebuds.com/" target="_blank" rel="noopener noreferrer" id="isPasted">website</a> or by sending us an <a href="mailto:support@snorebuds.com">email</a></p><p>Include a photo of the item received and the name of the missing item(s). Please double-check the package for any notes or packing slips that indicate your other item(s) were shipped separately.</p>

We are sorry to hear you received the wrong item in your order! please contact our customer service team by chat support on our website or by sending us an email. Include a photo of the item received and the name of the missing item(s). Please double

What do I do if I receive the wrong item in my order?

Returns & Guarantee

What is a Nasal Dilator?

How does SnoreBuds work?

What is the Snore Strength dial?

Will SnoreBuds work for me?

What if SnoreBuds doesn’t work for me?

What size should I order?

How long does it take to see results?

What is EPAP?

How does EPAP stop snoring?

What is SnoreSealer?

How does SnoreSealer work?

How do I activate SnoreSealer?

Can I use SnoreSealer during the day?

How do I use SnoreSealer with SnoreBuds?

How long does SnoreSealer last?

Is SnoreBuds reusable?

How long does SnoreBuds last?

How do I clean SnoreBuds?

Is SnoreBuds comfortable?

What does SnoreBuds feel like when wearing it?

Does SnoreSealer have different sizes?

Is SnoreSealer comfortable?

How do I breathe with both SnoreBuds and SnoreSealer?

What comes with the Starter Pack?

What is SnoreGauge?

Is SnoreBuds adjustable?

What is the Snore System?

Do I need both products?

Do I need the SnoreGauge app to use SnoreBuds?

How do I use SnoreGauge?

Is SnoreGauge free?

Where do I download SnoreGauge?

How does SnoreGauge measure my snoring?

Why do my Sleep Points change from night to night?

How do I interpret my Sleep Points?

Is SnoreBuds covered by insurance?

Can I use SnoreBuds if I sleep on my side or stomach?

What if I grind my teeth?

Does SnoreGauge work if my partner snores?

Product Information

SnoreBuds vs Mouthguards

SnoreSealer vs Mouth Tape

SnoreBuds vs Nasal Strips and Nasal Dilators

SnoreBuds vs CPAP

Why is SnoreBuds more expensive than other nasal dilators?

How does SnoreBuds compare to Bongorx?

Product Comparisons

Does SnoreBuds treat sleep apnea?

Is SnoreBuds safe?

Who should not use SnoreBuds?

Are there side effects?

Will SnoreBuds stretch my nose?

Can I use SnoreBuds if I have a deviated septum?

Can I use SnoreBuds if I have congestion?

Can pregnant women use SnoreBuds?

Can children use SnoreBuds?

Is SnoreBuds HSA/FSA eligible?

What should I do if I experience discomfort or irritation?

Is SnoreSealer safe?

When should I not use SnoreSealer?

Can I use SnoreSealer if I have TMJ pain or jaw locking?

Can I use SnoreSealer if I wear retainers or night guards?

What materials are SnoreBuds made from?

Where are SnoreBuds designed and developed?

Can SnoreSealer cause choking?

What is SnoreSealer made of?

Safety & Medical

How do I track my order?

How do I cancel my order?

How long does delivery take?

Can I edit or add anything to my order?

What if my package gets lost or arrives damaged?

My order was marked delivered but it’s not here.

How much does shipping cost?

Do you ship worldwide/internationally?

What is your shipping policy?

Do you offer free shipping?

How long does shipping take?

What if my tracking says delivered but I don’t have my package?

What if my package is lost?

Do you ship internationally?

What are your U.S. shipping costs?

When will my order ship?

Do you offer expedited shipping?

Did my order go through?

I didn’t receive an order confirmation

No order found — what should I do?

Where is my order?

Tracking isn’t updating — what does that mean?

Can I change my shipping address?

Can I edit or add to my order?

Can I cancel my order?

My package arrived damaged

I received the wrong item

An item is missing from my order

Why is my order delayed?

Orders & Shipping

How do I insert SnoreBuds?

How do I remove SnoreBuds?

How do I adjust the Snore Strength?

How do I get started with SnoreBuds?

How long does it take to get used to SnoreBuds?

What Snore Strength should I start with?

Is it normal to feel resistance when exhaling?

Can I increase the Snore Strength on just one side?

What if I'm still snoring and higher Snore Strength feels uncomfortable?

How often should I clean SnoreBuds

How long do SnoreBuds last?

How do I dispose of SnoreBuds?

How do I insert and activate SnoreSealer?

How do I use SnoreSealer during the day?

How do I clean and care for SnoreSealer?

Is it okay to stay at a lower Snore Strength long-term?

Getting Started

My nose feels sore when using SnoreBuds

My SnoreBuds keep falling out

I'm still snoring

My snoring improved but didn’t stop completely

I wake up with a dry mouth

The dial stopped turning — is something wrong?

SnoreBuds feels too big

SnoreBuds feels too small

It feels hard to breathe

Excess saliva with SnoreSealer

My SnoreSealer falls out at night

Can I use SnoreSealer if I have an overbite?

I’m having trouble keeping my mouth closed with SnoreSealer

My SnoreBuds broke — what should I do?

I’m still mouth breathing with SnoreSealer

I’m still snoring with SnoreSealer

Should I start with SnoreSealer or SnoreBuds first?

The product doesn’t fit

I feel panicked wearing it

The airflow is noisy

I hear a clicking sound

Troubleshooting

When will I get my refund?

How do I make a return?

How do I start a return?

What do I do if my item(s) arrives damaged?

What’s your return policy?

What is your 30-night guarantee?

Can I exchange for a different size?

Do I need to return the product for a refund?

How do I initiate a return, refund, or exchange?

I received the wrong size

How long do refunds take?

Why didn’t my referral credit apply?

What is The Snore Study?

How do I join The Snore Study?

How do I earn rewards in The Snore Study?

How do I redeem my store credit?

How do I leave a review?

How do I send a referral?

Do Snore Study rewards expire?

Can rewards be combined with discounts?

I don't see my rewards

Why isn’t my promo code working?

I forgot to apply a promo code — can you add it?

What happens to reviews or submissions I provide?

Rewards & Savings

How do I cancel my membership/subscription?

How do I update my subscription items?

How do I skip a subscription shipment?

How do I create and login to my account?

I forgot my password

How do I update my payment method?

How do I change my shipping address on my subscription?

How do I skip a shipment?

How do I cancel my subscription?

How do I reactivate my subscription?

Why was my subscription payment declined?

How do I manage my subscription?

Account & Subscriptions

What do I do if I receive the wrong item in my order?Updated 2 months ago